Flippa
Reviews and Complaints
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Verified ReviewerAbysmal customer service, no actual listening to me as a buyer
I recently went to purchase a site through Flippa, bought it instantly and the transaction went through immediately (funny how they are happy enough to take your money in an instant).
After the sale commenced, the 'seller' (who afterward divulged that he was selling on behalf of another person) transferred the domain name and after many failed attempts, managed to transfer the 'website files' as a .ZIP file. The contents of the .ZIP failed to be compressed correctly, but I eventually managed to get into it.
After attempting to setup the site on my own hosting, I discovered that no dynamic files were present or anything which would actually allow the site to operate as it was listed.... merely large collection of static HTML files.
I reported this to the seller but to no avail, and when I attempted to dispute this through Flippa the customer rep left me the very rude message which you can see attached as a screenshot.
I have had to re-build the site from scratch and is now up and running, all to extra expense to myself ... but Flippa took so long to analyse the dispute (around 2 weeks) that I had no choice by to begin rebuilding the site from scratch in order to make use of the traffic I was receiving.
I however, attached the .ZIP file of non-working website files to a support ticket which the SAME support agent had access too but clearly just ignored.
Flippa then closed my dispute and decreed that I still keep the payment valid.
Absolutely disgusted that I am now out of pocket, spent my own time having to rebuild the site from scratch and the absolutely abysmal customer service!!!!
Preferred solution: Full refund
Very poor customer support
- Free cataloge listing
- Appraisal community
- Customer service response time
- Customer service attitude
Preferred solution: reply and apologise to me; reinstate my account
(SHD BE "FLIPYA")Cos they will "FLIPYA OVER AND SCREW YA!"
Preferred solution: Apology in writing from flippa for their rude behaviour and demanding for a copy of my personal info acting like POLICE!
Marcell Sonnenberg - Scammer, Con Artist Marcell Sonnenberg from Germany threatens sellers online and demands money
Name: Marcell Sonnenberg
Location: Marie-Juchacz-Allee 91a
LUDWIGSHAFEN, RLP, 67067, DE
email: seofiate@***.com
Phone: +49.621529****
Category: Online Scams
This Scammer Marcell Sonnenberg is threatening sellers in Flippa and other similar online business sites and demanding money.
His mode of operation is as follows:
He targets a sellers listings and posts several negative comments continously. He continues to post and sends a Private Message to seller saying that he will continue to post until the seller contacts him through Skype.
Once the seller communicates through Skype, he demands money not to post negative comments in the sellers listings.
He did the same to me and demanded $500.
I have proofs and evidences to prove his scam activities.
Preferred solution: Please stop disturbing me
Flippa Is Getting Worse
Garbage Websites and Terrible Customer Service
The other review couldn't be more correct, the customer service at Flippa is completely worthless. They are so unhelpful I cannot believe it. I have bought many sites as well but dealing with them as proved to be a waste of time.
To buy something on Flippa you really have to filter through a lot of scams and garbage. They know that the sites they are selling are not unique, a total scam, mass duplicated, but you can still see poor customers buying sites for thousands of dollars. I even complained once that someone was posting sites using different screen names because the traffic stats they provided were fraudulent, support said they would look into it and then I never heard back.
Flippa is the worst established site I have ever seen on the internet.
Flippa refuses request to reinstate feedback comments about bad seller
I had one dealing recently with a seller called PremiumSitez on this site. He did not complete the website transfers and I couldn't access any of them as he had them under his own account after I paid for them!
After days of not receiving any communication from the seller I posted a poor feedback comment, which if you can believe he then raised a dispute with Flippa. He then prevented me from updating any sites by changing the permissions, and left poor feedback under my name! Flippa denied his request to have my comments removed, but then a month later he raised another dispute which I was not contacted about from Flippa until Flippa was about to suspend me, and they still had my comments removed. I asked Flippa to replace the comments as the feedback was to highlight to other potential customers what *** this seller is.
I have raised a number of requests with Flippa to have these comments reinstated, but they refuse, and just put the request into 'solved' status, and when I asked them to provide me with the original email that they purportedly suppose to have sent they'doctored' an email which I know I never received. The first communication received about a second dispute was when they advised me that since I had not answered an email from the day before my account was to be suspended. Please if anyone is reading this DO NOT BUY any websites from this place. I have spent too much money on this site for nothing.
One seller some time ago even used my premium hosting to host a range of his own personal websites, and even pretended to be me to get support he required for them! This Flippa site needs to be put out of business.
Flippa.com flippa websites for sale - Flippa.com is a scam
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I also had two separate experiences with Josh W where he was quite rude and completely unhelpful. I try to remember that this peon is, like most, overworked and underpaid.
Did you try to open dispute from your payment processor?
Unfortunately not, this was 'Martin F'
I've talked to Martin F, it wasn't pleasant talking to him too. Martin is the head of "Customer Success Team" in San francisco.
But trust me, mine was worst than this. All in all, Flippa's customer's service is bad and their employees are rude.
Except the guy name Ian, he's very friendly.
Any Chance this Flippa Customer support name is "Josh W."? He is very rude indeed.
Josh Woods of flippa was a nightmare, now it appears that Martin Ford is the new resident "Infant Terrible"
Martin Ford become nasty and will threaten to ban you if you dare use logic or ask him to abide by Flippa's TOS.
Horrid person. He is destroying Flippa with his nasty behavior.
I've taken screenshots of his inaneness.
Enfant Terrible, rather.
Yeah, Josh W at Flippa is an embarrassment. A rotten human being with absolutely no skill other than *** people off.